Privacy Policy
How Pino Medical handles the personal data you send us.
Information we collect
When you submit an inquiry form we collect the name, email address, company, country, telephone number and message you enter. Our web server also records standard technical logs (IP address, browser type, pages requested) for security and traffic analysis.
How we use your information
We use your details only to answer your inquiry, prepare quotations, arrange samples and shipping documents and, if you ask us to, send catalogue updates and product announcements. We never sell your data.
Legal basis and retention
Where data protection law requires a legal basis, we rely on your consent (when you submit the form) and on our legitimate interest in responding to business enquiries. Inquiry records are kept for as long as the business relationship requires and deleted when you ask us to.
Cookies and analytics
This website uses no advertising or tracking cookies. Only the technical data needed to display the pages and keep the site secure is processed.
Sharing and international transfers
Your data is accessible only to our export team. We share it with carriers, freight forwarders or testing laboratories only where that is necessary to fulfil your order, and with public authorities where the law requires it.
Your rights and how to contact us
You may request access to, correction of, or deletion of your personal data, and you may object to its processing at any time. Write to the address or email below and we will answer within one month.
This page describes data handling at the date shown above and may be updated; the most recent version always applies.
Need more information?
Our export team can answer questions about data handling, our company or our products.